I had 4 phone numbers (family plan, me5900, son7776, daughter6293, and uncle8121) with us cellular, for over 8 yrs, paying over $260. per mo. which was way OVER costs of SAME services with other companies. at $35 cost per mo. X 4 phones = $140. ! I was NOT under any 2...Read more
I was a costumer of us.cellular for almost 7 years one sept 7th of 2016 I went in the store to pay my bill asi was there a alarm went off there was few other people in th store at the time I didnt think nothing of it at the time I went ahead and payied my phone bill...Read more
Have had hotspot service for 2 years. Online plan adjustment never works - you must go to one of their offices & resolve issues after long delays & ineffective staff. Attempting to disconnect service phone based customer service refuses to terminate service because my...Read more
Last week or two havnt succesfully left with new phone had number for years pre paid went to get phone was going to buy out right cant do that inless sign contract was told so ended up up grading some were else they told me had go to walmart. Same store just bought...Read more
I pay my bill monthly via check, delivered by hand to the employees at US Cellular in Lake Mills, WI , they called in my check number with the wrong number and I had do go through hoola hoops to undue their unforgivable mistake. I made a complaint to the corporation...Read more
I have been a good customer of US Cellular for over a year now!- and that was all for Nothing! Everything went fine for a while! until it went from bad to worst! First of all dont believe none of their false advertising! None of its true!- at all!- the internet signal...Read more
Us Cellular - Phone service is ok but data usage is rigged.
It makes no sence that i would get perfect internet one day and dial up speeds the next.i feel i have been cheated and will never recommend us cellular to anyone in fact i will discourage anyone looking for a provider
Ok...so all i wanted was to reset my password so i could pay online. First rep sent me a password reset code through SMS. It didnt work. Second rep could not understand what I wanted, third rep asked me the same question 5 times, " so, you need to reset your password?"...Read more
I'm confused how it's ok to beg people to use your service and not treat a 20 year customer with better care. I tried to update my service and get the black friday deal but the computers were down. When I made it back the deal was over and if I wanted a new phone I'd...Read more
lost my other phone went to find out about getting another phone. this was during the promotion of the s8 and didnt get told about the deal that was being offered. after i was signed up for the s8 i went home and saw the special offer you was offering and wondered why...Read more
- It was good all the years i had pay as you go
I didn't like
- Any thing about contract
- Your customer service people
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