US Cellular - Customer Service
Been with Us Cellular for about 15 years. When we first signed up everything was great.
Wireless service is the best around and the plan price is not so bad. Now getting to the not so good, customer service sucks. They condemned my Galaxy 4 and sold me Galaxy 5 which all I had was trouble. Ended up the Galaxy 4 was not bad and I took the Galaxy 5 back 3 time during the first year.
Then they said I needed a new phone, Galaxy 7 which is doing fine after 10 months.
Customer service says everything is my fault. If their was a better wireless service in the area I would definitely change.
Grants Pass, Oregon
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Location: 220 NE Beacon Dr, Grants Pass, OR 97526, USA
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Comments
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USCELLULAR sucks. Too many dropped calls and dead spots phones are a piece of junk. Sales rep are ***