Last week or two havnt succesfully left with new phone had number for years pre paid went to get phone was going to buy out right cant do that inless sign contract was told so ended up up grading some were else they told me had go to walmart. Same store just bought...Read more
I have been a good customer of US Cellular for over a year now!- and that was all for Nothing! Everything went fine for a while! until it went from bad to worst! First of all dont believe none of their false advertising! None of its true!- at all!- the internet signal...Read more
Us Cellular - Phone service is ok but data usage is rigged.
It makes no sence that i would get perfect internet one day and dial up speeds the next.i feel i have been cheated and will never recommend us cellular to anyone in fact i will discourage anyone looking for a provider
Ok...so all i wanted was to reset my password so i could pay online. First rep sent me a password reset code through SMS. It didnt work. Second rep could not understand what I wanted, third rep asked me the same question 5 times, " so, you need to reset your password?"...Read more
I'm confused how it's ok to beg people to use your service and not treat a 20 year customer with better care. I tried to update my service and get the black friday deal but the computers were down. When I made it back the deal was over and if I wanted a new phone I'd...Read more
lost my other phone went to find out about getting another phone. this was during the promotion of the s8 and didnt get told about the deal that was being offered. after i was signed up for the s8 i went home and saw the special offer you was offering and wondered why...Read more
- It was good all the years i had pay as you go
I didn't like
- Your customer service people
- Any thing about contract
Us Cellular - AWFUL
Promised 220.00 bill, now 300.00. Stay away. Leaving !!
I had to turn in a phone and get ins. but was told that I had to keep ins at least 3 months to get promotion credits for phone. I was getting credits on bill for new phone and they stopped. I called the company and they told me it was because I canceled the ins. The ad...Read more
Number one : I was trying to go online n setup my bill payment options and had problems so I call n once again get a non English speaking women n she tells me I can't pay my bill online when I was told at the store us cellular I could !!! I try to explain this to her n...Read more
- Phone plan options
I didn't like
- One person working personal phone call during transaction
- 1 person working
- One person working
Us Cellular - What cosumer assistance?!!?
Tried all day long to set up billing account. No help available. Just kept getting RUDE lack of help in trying to do this. NO HUMAN INTERACTION!!!!!
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