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They took out from my account twice 10/24/2018 $185.13 X 2 and will not reimburse me for one of my payments They want to credit my account instead they over drawn my bank account.I had to file a dispute plus, filed a claimplaint with BBB.This is ridulious.I have no...
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Company wrote 0 private or public responses to the review from Oct 25.
1.0
#1388612
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Us Cellular - Better shop elsewhere

From raylene upon asking for help with my phone slammed phone down Went in person was greeted in frirndly manner that was it athena was pushy very much so rude and desperatley wanted me to buy tablet being self employed have budget she told me only 20 month all you need to do is go out pick up cans
Company wrote 0 private or public responses to the review from Oct 29.
#1390864
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The new Mantra at us cellular is : SIT DOWN, SHUT UP, AND BE A GOOD LITTLE CUSTOMER! They have lost all respect for the folks that maket thier paycheck possible. Bills are never the same although they promise it will. No attention to detail. Just hatefull attitude that...
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Company wrote 0 public responses to the review from Oct 17.
1.5
I liked
  • M these folks are brainwashed to be better than the customer
I didn't like
  • Attitude the customer service folks are better than you
#1384132
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I've been with US Cellular for just over a year. I share the plan with my parents and yesterday we got my husband added to the account. We preordered him the Note 9 and it arrived the next day (today). I went to pick the phone up and they offered to activate the phone...
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Company wrote 0 public responses to the review from Aug 23.
#1337116
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Sales rep who abuses his mother This young man Works for US cellular and he represents US cellular he works with people but yet he abuses his own mother and when she moved out of the state of Virginia he went after her in Minnesota to have her committed to a mental...
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Company wrote 0 private or public responses to the review from Aug 18.
#1332893
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Us Cellular - Service sucks

I have been a US cellular customer for almost 7 years now. The service 7 years ago was 10 times as good as it is now. It doesn’t matter if I’m in LTE or not my phone will not load a lot of my apps. Including the browser in some places. I’m getting ready to take my business else where. Not just because of the service but bc there is no reason why my bill should be what it is for 3 lines.
Company wrote 0 public responses to the review from Sep 22.
1.0
Details
Warranty
Galax, Virginia
#1363048
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I called the automated system to pay my bill. Have paid this bill for years with the same checking account but every time I call I have to enter both bank number and account number. I can't do the automatic payment option because I don't get paid on a specific day and...
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Company wrote 0 public responses to the review from Sep 14.
#1355489
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Us Cellular - Uncaring attitude!

We were in the storm hurricane Florence. I called to get an extension and explained my situation. All the person on the other end said was can u pay some on it now. I had just told him we had no lights and had to go to a shelter. He had no compassion. When I pay off my account. I am done with US cellular. You have the rudest customer service ever!!!!!
Company wrote 0 public responses to the review from Sep 18.
1.9
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Warranty
Website
#1359133
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Been with Us Cellular for about 15 years. When we first signed up everything was great. Wireless service is the best around and the plan price is not so bad. Now getting to the not so good, customer service sucks. They condemned my Galaxy 4 and sold me Galaxy 5 which...
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Company wrote 0 private or public responses to the review from Aug 09.
Anonymous
Darlene Cornelison

USCELLULAR sucks. Too many dropped calls and dead spots phones are a piece of junk. Sales rep are ***

3.4
#1325505
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This comany handles the warrenty on phones for all US Cellular. This Company is a SCAM.. I have a second line and this phones speaker quit working so I have insurance for it a which is assurant. Asurrant said its covered but charged a fee and we would get a new phone....
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Company wrote 0 private or public responses to the review from Jul 30.
1.0
#1316850
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