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Sales rep who abuses his mother This young man Works for US cellular and he represents US cellular he works with people but yet he abuses his own mother and when she moved out of the state of Virginia he went after her in Minnesota to have her committed to a mental...
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#1332893
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I've been with US Cellular for just over a year. I share the plan with my parents and yesterday we got my husband added to the account. We preordered him the Note 9 and it arrived the next day (today). I went to pick the phone up and they offered to activate the phone...
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#1337116
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Been with Us Cellular for about 15 years. When we first signed up everything was great. Wireless service is the best around and the plan price is not so bad. Now getting to the not so good, customer service sucks. They condemned my Galaxy 4 and sold me Galaxy 5 which...
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3.4
#1325505
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I called the automated system to pay my bill. Have paid this bill for years with the same checking account but every time I call I have to enter both bank number and account number. I can't do the automatic payment option because I don't get paid on a specific day and...
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#1355489
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This comany handles the warrenty on phones for all US Cellular. This Company is a SCAM.. I have a second line and this phones speaker quit working so I have insurance for it a which is assurant. Asurrant said its covered but charged a fee and we would get a new phone....
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1.0
#1316850
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I went in to Us Cellular back in January to look at phones to see about services,the assocaite asked for my I.d and social security number, I asked if he was checking my credit, and he said yes, so I gave him permission then, but I didn't get the phone then, because I...
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1.8
#1299203
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Us Cellular - Uncaring attitude!

We were in the storm hurricane Florence. I called to get an extension and explained my situation. All the person on the other end said was can u pay some on it now. I had just told him we had no lights and had to go to a shelter. He had no compassion. When I pay off my account. I am done with US cellular. You have the rudest customer service ever!!!!!
1.9
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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#1359133
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Constantly needed to call about billing errors. Had phone issues and tech instructed me thru resetting phone. Lost all data! Phone reset said I had 5 gb of data my original plan had 2. Customer service said customer should keep reading plan. A supervisor was helpful...
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1.9
#1340027
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Us Cellular - Your *** TV commercial

WHEN YOU SAY YOU GOT US COVERED,WHO THE *** WANTS A DAM SHEEP ON MY HEAD. I'VE SEEN LOTS OF COMMERCIALS AND THIS ONE IS THE DUMBEST,STUPID ONE I'VE EVER SEEN. IT'S ACTUALLY DISGUSTING.AND SO IS THE HOST..A REAL ***
#1318643
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I had 4 phone numbers (family plan, me5900, son7776, daughter6293, and uncle8121) with us cellular, for over 8 yrs, paying over $260. per mo. which was way OVER costs of SAME services with other companies. at $35 cost per mo. X 4 phones = $140. ! I was NOT under any 2...
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1.9
Idabel, Oklahoma
#1241864
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