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US Cellular rebate offers are a scam! Over 9 months ago we were told that they would pay off our old cell phones for switching before they were paid off. The rebate information has been sent to them 4 times and they still say have not recieved all of the required...
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2.6
#982933
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Short Review on December 29, 2016

There billings is nightmare and I will be reporting all my issues and will be going to different phone company my bill is different every month and ridiculous bills!!!! I receive with ridiculous responses when i call diffently something going on and i wont stop until u get answers
#981785
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We have had us celkular for a little over a year now....and i regret it hugely. Their phones are *** all 3 phones i purchased from them have just stopped working for no reason. They give you these *** phones to replace them but they are refurbished and dobt work right...
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Anonymous
Anonymous

We have a similar problem, my son dropped his phone 3 months after we signed the non contract. The insurance US Cellular provides is a scam because the refurbish phones just l...

1.5
Product
#967883
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I have been a customer for 4 years and my wife's phone became obsolete . We purchased 2 smart phones J3 . The plan was to cost $40.00 per month plus tax . With that after about 3 hours we agreed to buy the phones outright and pay the $40.00 per month for 2 GIG of data...
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AnonMouse
Anonymous

Might just be the people at that place-the ones I've been to have ALWAYS been helpful.

Anonymous
Anonymous

You can request to have their relations department review everything or go the route of writing to the better business bureau and have it investigated by the office of the pre...

#959791
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Good Morning, I went into the US cellular store on Mayfair road located in Wauwatosa WI to make a payment on 11/6 I was approach by sales rep Brandon Fox asking if I wanted to save 15 on my bill and get a free IPAD I said no nothing is free He assured me there were...
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Anonymous
Anonymous

Did you call customer service and speak with the customer relations department?

#956934
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My family and I had several years of good service with US Cellular - I'm not sure but I think at least 10 years. I had gotten laid off in 2015 and my wife went to the US Cellular store to see if we could reduce our bill. At the time, we had no contract and our phones...
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Anonymous
Anonymous

My names is Larry. I find the U.S. cellular far superior to carriers such as AT&T or Verizon. They are in a very competitive with Verizon, AT& T and all the rest.Their prices...

Anonymous
Anonymous

customerresolutions@uscellular.com is the email to contact them regarding the contract dispute. You can call them directly at 8889449400 ask to speak with solutions consulting...

2.6
I liked
  • Plan
I didn't like
  • Lying about cancellation charges
#952270
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My husband and I were at the Spencer Fair and were actually thinking of switching service providers because we were not happy with Verizon. Well they had a US Cellular rep at the fair so we sat down and talked with him. I knew of the contract buy out but not all the...
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1.0
Arnolds Park, Iowa
I didn't like
  • Customer service
  • Employees tell whatever to get off phone
  • Billing too high
#947741
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Us Cellular Phone Service Review

Switched to us cellular 3 months ago. With Verizon i was using 4 gb a month. Nothing has changed with the amount of time im on my phone and yet us cellular has me using 10+ gb amonth. What a bunch of ***. Im getting ripped off big time!
2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#945043
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My wife and I had been Sprint customers for 13 years. Our bill had been mysteriously going up with no explanation as to why. Us Cellular had been offering a good promotion to switch, the cost were a little bit lower, and we were interested. We decided to pull the...
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#938799
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US Cellular has moved their customer service overseas where I am sure they save money but in return receive customer service reps working from a script that are hard to understand through their heavy accent. When I asked to speak to a customer service rep that did not...
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Anonymous
Anonymous

They have most employees in the usa for contract accounts. prepaid customer service is outsourced and in south america, most of it. some in phoenix arizona.

2.6
I liked
  • Coverage
I didn't like
  • Customer service
#935925
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