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Good Morning, I went into the US cellular store on Mayfair road located in Wauwatosa WI to make a payment on 11/6 I was approach by sales rep Brandon Fox asking if I wanted to save 15 on my bill and get a free IPAD I said no nothing is free He assured me there were...
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Anonymous
Anonymous

Did you call customer service and speak with the customer relations department?

#956934
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My family and I had several years of good service with US Cellular - I'm not sure but I think at least 10 years. I had gotten laid off in 2015 and my wife went to the US Cellular store to see if we could reduce our bill. At the time, we had no contract and our phones...
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Anonymous
Anonymous

My names is Larry. I find the U.S. cellular far superior to carriers such as AT&T or Verizon. They are in a very competitive with Verizon, AT& T and all the rest.Their prices...

Anonymous
Anonymous

customerresolutions@uscellular.com is the email to contact them regarding the contract dispute. You can call them directly at 8889449400 ask to speak with solutions consulting...

2.6
I liked
  • Plan
I didn't like
  • Lying about cancellation charges
#952270
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My husband and I were at the Spencer Fair and were actually thinking of switching service providers because we were not happy with Verizon. Well they had a US Cellular rep at the fair so we sat down and talked with him. I knew of the contract buy out but not all the...
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1.0
Arnolds Park, Iowa
I didn't like
  • Employees tell whatever to get off phone
  • Customer service
  • Billing too high
#947741
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Us Cellular Phone Service Review

Switched to us cellular 3 months ago. With Verizon i was using 4 gb a month. Nothing has changed with the amount of time im on my phone and yet us cellular has me using 10+ gb amonth. What a bunch of ***. Im getting ripped off big time!
2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#945043
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My wife and I had been Sprint customers for 13 years. Our bill had been mysteriously going up with no explanation as to why. Us Cellular had been offering a good promotion to switch, the cost were a little bit lower, and we were interested. We decided to pull the...
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#938799
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US Cellular has moved their customer service overseas where I am sure they save money but in return receive customer service reps working from a script that are hard to understand through their heavy accent. When I asked to speak to a customer service rep that did not...
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Anonymous
Anonymous

They have most employees in the usa for contract accounts. prepaid customer service is outsourced and in south america, most of it. some in phoenix arizona.

2.6
I liked
  • Coverage
I didn't like
  • Customer service
#935925
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Us Cellular Customer Care Review

If you can see the number of times I have called in the last two weeks I would like to know why anyone would want to remain a customer. I surely don't
#935646
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S7 Review

Swicthing back to boost, paid my bill & 7 days later i was 75% in the next data tier BS
#928807
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I was a customer for 2 years and paid my bill early each month without fail. I consistently had problems with the website and interactions with their service department were poor. Now, I am trying to port my home phone number out and they keep blocking this from...
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1.6
I didn't like
  • Inept employees
#922619
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Us Cellular - Phone Service Review from Rockland, Maine
I am beyond fed up with the us cellular! It's the biggest rip off I have ever come across! Your data plan/s/ are ridiculous, and full of lies. It is my boyfriend and I on the plan, and we have upgraded to a higher data plan, as the customer representative told us there...
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1.3
Rockland, Maine
#907319
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