Product: Us Cellular Phone Service Clear all filters (0 of 43 reviews match)
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Us Cellular - Service sucks

I have been a US cellular customer for almost 7 years now. The service 7 years ago was 10 times as good as it is now. It doesn’t matter if I’m in LTE or not my phone will not load a lot of my apps. Including the browser in some places. I’m getting ready to take my business else where. Not just because of the service but bc there is no reason why my bill should be what it is for 3 lines.
1.0
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Galax, Virginia
Product
Us Cellular Phone Service
#1363048
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I called the automated system to pay my bill. Have paid this bill for years with the same checking account but every time I call I have to enter both bank number and account number. I can't do the automatic payment option because I don't get paid on a specific day and...
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Us Cellular Phone Service
#1355489
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Constantly needed to call about billing errors. Had phone issues and tech instructed me thru resetting phone. Lost all data! Phone reset said I had 5 gb of data my original plan had 2. Customer service said customer should keep reading plan. A supervisor was helpful...
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1.9
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Us Cellular Phone Service
#1340027
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Us Cellular Phone Service Review

Switched to us cellular 3 months ago. With Verizon i was using 4 gb a month. Nothing has changed with the amount of time im on my phone and yet us cellular has me using 10+ gb amonth. What a bunch of ***. Im getting ripped off big time!
2.1
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Us Cellular Phone Service
#945043
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Us Cellular had been offering a good promotion to switch, the cost were a little bit lower, and we were interested. We decided to pull the trigger, I sincerely regret it. The actual coverage is a little bit better, but it stop there. The bill truly isn't that...
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Us Cellular Phone Service
#938799
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Us Cellular - Phone Service Review from Rockland, Maine
It's making me think us cellular are a bunch of over charging thieves. My boyfriend and I are going to Verizon wireless tomorrow to talk to them about switching. We are no longer going to be charged ridiculous amounts of money for *** service! And when I say ***...
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1.3
Product
Us Cellular Phone Service
#907319
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Just hung up the phone talking to a rep and expressing GREAT frustration as to how they DO NOT TELL YOU when you can save money.instead they blithely keep charging you when you could have switched to a better plan. Don't tell me their computers don't know that either....
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Plymouth, New Hampshire
Product
Us Cellular Phone Service
#907040
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Us Cellular charged me every month for over 3 months in overages. 200$ each time in overages that made my bill $400. It began in 2 weeks into the month. Now they say I owe $1600. Continually told me it was my daughter's use of the phone and lied to me. I told them I...
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1.0
Product
Us Cellular Phone Service
I didn't like
  • Customer service disregard time of customers
  • Your customer service people
  • Dishonesty
#888978
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Us Cellular Phone Service Review

I got a letter saying that I could get a early upgrade so I went into the store and the guy said I had to pay a bill from yrs ago before I could get the early upgrade. He was told it went to collection but I haven't got anything from anyone. If I had a bill that was outstanding then why did I get a new account over a yr ago? It's not on my credit report at all saying I have a old bill from them!
Iola, Kansas
Product
Us Cellular Phone Service
#810536
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I signed up for US Cellular at the emd of Dec. I turned in my old phone to get a $400 credit $150 ablw to use in store only day of and then $250 was supposed to be mailed to me via a visa gift card. Aftwr billing cycle 1 I wenr on store to pay bill and check status...
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2.0
Rock Falls, Illinois
Product
Us Cellular Phone Service
#798829
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