Rockland, Maine
Not resolved

I am beyond fed up with the us cellular!It's the biggest rip off I have ever come across!

Your data plan/s/ are ridiculous, and full of lies. It is my boyfriend and I on the plan, and we have upgraded to a higher data plan, as the customer representative told us there should be no way we would go over this data plan, it would take a lot of video streaming, watching Netflix on the phones etc. what he said was a complete lie! I don't know how your data plans work, but I'm getting text messages everyday 3-4 times a day saying I'm reaching the next data tier/ used up the data tier.

When I receive these messages 4 out of 8 of them have been sent while I'm at home on my wifi and have been on wifi for a while! And yes, I have done what I can to try and not use as much data, like turning of the setting that automatically switches you from wifi to the cellular network if the wifi speed is low. It hasn't help one bit. How could we possibly go through SO much data in so little time while being on wifi?!

And doing normal everyday stuff on our phones? I'm at my breaking point with this, the overage charges are absolutely ridiculous. It's making me think us cellular are a bunch of over charging thieves. My boyfriend and I are going to Verizon wireless tomorrow to talk to them about switching.

We are no longer going to be charged ridiculous amounts of money for *** service! And when I say *** service, it's not just about the data, my phone hardly ever has signal. Even if I wanted to check stuff online while off wifi at work, I get no service what so ever to do so. Which is also why I don't understand how we have used so much data.

I would figure this out if I was this company, because I have talked to a lot of people in my area that have this service and they are dealing with the same ridiculous ***. And us cellular used to be the one and only place to go in the area I live.

I attached a screen shot below of what I am dealing with on a daily basis, the last two texts have officially put me over the edge, how could I go from using 75% data to 100% in ONE MINUTE?!

From a very disappointed unhappy customer, that is going to take my business elsewhere.

Review about: Us Cellular Phone Service.

Review #907319 is a subjective opinion of a user.

Product or Service Quality
Diversity of Products or Services
Customer service
Discounts and Special Offers
Billing Practices
Advertised vs Delivered
Style and Design
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Coverage Area
PRODUCT OR SERVICE Us Cellular Phone Service
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Us Cellular?

Write a review

Comments is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

You May Also Like

WhitePages, Inc. Publishes Fake, Derogatory Information About Innocent Persons Without Verifying First!     Gross!     Yuck! Whitepages "They Posted Untrue, Illegal, Untruthful Information About Me Which Eventually Got Removed After I Complained About It! I was Very Curious to see what has been written up about Me..." Read more 5linx - Please Do Your OWN Research Before Making Comments! 5linx "I sit hear and read all these interesting comments and it just baffles me at the way people communicate their feelings. If anyone has ACTUALLY taken the time to..." Read more Data Com - Salesforce Which Is A Part Of Salesforce... Is A Big Scam, Fraud And ***-Artist! Data Com "No Wonder They Got So Many Bad Reviews! Many Members Are Scared To Come Out And Tell The Truth! I Have Hidden The Truth Long Enough! Now It Is Time To Spill The..." Read more Centurylink - Poorest Customer "Service", Most Unreliable Internet Speeds Centurylink "Ever since I moved to a rural area, I have been experiencing daily disruptions of internet service. Come to find out, the entire community is having the same problem. Generally,..." Read more Roca Labs - Don Kar Juravin and his amazing invention Roca Labs "Hey everyone I am using the Roca Labs regimen from 1 week and this amazing invention of Don Karl Juravin has helped me loose 10 lbs in just 7 days..." Read more Brooks Brothers - Very poor quality of shoes lost the colour of the skin after used for one time. Brooks Brothers "I am a regular costumer for BB, I went to BB yas mall in abudhabi, I bought a shoes for 750 AED which is 203 $, after using the shoes..." Read more Bloomex Flowers - Bloomex delivers dead flowers Bloomex Flowers "Ordered roses for my elderly mother for Mothers Day, paid extra to have them delivered the day before. The arrived late in the evening on Mothers Day so wasted the..." Read more IMHO - I Can See Why Sears Won't Be Around Much Longer Sears "Went to purchase the Amazon Tap Alexa at Sear' After adding the product to the "Cart", a different product was reflected thereat : Naxa NX 319 Portable CD Player with..." Read more